6 points to consider when reviewing your software
1. To what extent is the technology being used/still relevant?
2. What is the contract length/notice period?
3. How effectively is the vendor developing their software and their support to your business?
4. Is the software outdated? Technology should be continuously enhanced to remain fresh and relevant.
5. Benchmark the software to ensure you have the optimal tools available
6. What data protection provisions are in place in light of GDPR?