"Online solutions for the Motor Industry"
The Challenge for the Business
Car-finance.net have specialised in Personal Contract Purchase (PCP) and Lease Purchase (LP) online since 2001 and in that time we have built up relationships with no fewer than 11 UK finance companies, all of which offer several different packages to suit the majority of applicants and their choice of vehicles.
Their key challenge was to continue to grow business levels in the face of increased competition from the numerous Comparison websites.
They approached Codeweavers to provide them with a service that would allow customers to tailor finance and insurance quotations to their own personal specification, as well as complete and submit a full finance proposal online that would be sent straight to the underwriting system of a nominated Lender.
The Solution
Codeweavers provided Car-Finance.Net with their 'YourCarLoan Linked' service, designed for those Businesses that do not hold used or new car stock such as Brokers. This service allows customers to tailor a finance quotation according to their chosen term and annual mileage, and to apply that quotation to any new car or used car. In addition, a white label version of the Codeweavers 'YourCarMotorInsurance' service was provided - giving customers access to market-leading insurance quotations for the vehicle of their choice in around 40 seconds.
The End Result
Nigel Hawkins of Car-Finance.Net has been delighted with the interactive customer experience now available, and with the results that are being generated from the Codeweavers services. An example of a customer testimonial recently received by Car-Finance.Net demonstrates the positive customer web experience: "I was recommended car-finance.net by a friend who has used them for the last few years. The website is extremely easy to use and I did spend quite a bit of time changing options while I decided on the car I wanted. Once confirmed I simply filled the form in the evening and got a call first thing in the morning to say that the finance had been approved!!"